PeriPause is made by H&N Innovations LLC.
Contact us: support@peripause.io — we read every message and reply as soon as we can.
Common questions
My sign-in code didn't arrive
Check your spam or junk folder for an email from no-reply@peripause.io. Codes expire after 15 minutes; tap "Send a new code" on the code screen to get a fresh one.
Moving to a new phone
Install PeriPause, tap "Already have an account? Sign in" and use the same email address. Your history comes back from your account.
Managing or cancelling your subscription
Subscriptions are billed by Apple. To change or cancel, open your iPhone's Settings → your name → Subscriptions → PeriPause, or in the app tap Me → PeriPause Premium. Cancel at least 24 hours before your trial or billing period ends to avoid the next charge.
Restoring a purchase
On the plans screen, tap Restore purchases while signed in to the same Apple ID you bought with.
Deleting your data or your account
In the app, go to Me → Delete all my data (keeps your account) or Me → Delete account (removes everything). Both are also on the Account & data screen, so you never need a subscription to use them. Deleting your account does not cancel an App Store subscription — cancel that in Settings as well.
Privacy
Read our privacy policy. Privacy questions or requests: privacy@peripause.io.
PeriPause helps you keep a record of your symptoms to share with your doctor. It is not a medical device and does not give medical advice. If you think you may have a medical emergency, call your local emergency number.